For those seeking a dynamic and fulfilling career in the Western Cape, the Personal Assistant position with the Western Cape Police Ombudsman may be an ideal match. Identified by reference number POCS 04/2025, this permanent role is situated within the Police Oversight and Community Safety Department in Cape Town. This opportunity will enable you to enhance your skills while playing a vital role in assisting the Ombudsman and advancing safety and justice in the Western Cape.
Personal Assistant Job Overview
- Job Title: Personal Assistant: Western Cape Police Ombudsman
- Department: Police Oversight and Community Safety
- Job Type: Permanent
- Salary: R 308,154 – R 362,994 per annum (Salary Level 7)
- Location: Cape Town, Western Cape
- Closing Date: 14 April 2025
- Reference Number: POCS 04/2025
Personal Assistant Job Purpose
The main purpose of this role is to provide comprehensive secretarial support to the Western Cape Police Ombudsman. The successful candidate will assist the Ombudsman in managing their office and ensuring effective communication, organization, and administrative functions. The role is a critical part of the Ombudsman’s efforts in the Police Oversight and Community Safety division, ensuring that operations run smoothly and efficiently.
Minimum Requirements
To qualify for this role, candidates need to meet the following minimum requirements:
- Education: Grade 12 (Senior Certificate) or equivalent qualification.
- Qualification: An accredited secretarial diploma and/or an administrative qualification at NQF Level 5 or a relevant higher tertiary qualification. A certificate of completion should be provided.
- Experience: At least 3 years of experience in providing support services to management or senior management.
- License: A valid Code B or higher driving license. Note: Candidates with disabilities that restrict driving abilities but have reasonable access to transport may also apply.
Additionally, candidates with proficiency in technology and IT systems are recommended, as this will be crucial in performing administrative tasks efficiently.
Key Responsibilities
The Personal Assistant will be responsible for a variety of tasks, including:
- Secretarial/Receptionist Support:
Provide secretarial services to the Ombudsman, including answering calls, scheduling appointments, and maintaining communication channels. - Administrative Support:
Provide administrative services, such as drafting documents, managing schedules, and coordinating meetings for the Ombudsman. - General Office Support:
Support the Ombudsman’s office in its daily functions, ensuring smooth operations by organizing files, maintaining records, and handling office correspondence. - Ad Hoc Duties:
Assist with various duties as required, which may involve tasks outside of the usual scope of work. - Policy and Regulations Understanding:
Study and understand relevant public service and departmental policies, regulations, and procedures. Ensure that these are properly applied in daily tasks and interactions.
Desired Competencies
Successful candidates should possess the following competencies:
- Knowledge and Understanding:
- Regulations, policies, and procedures related to administrative and office management.
- Technology and IT systems for managing office tasks.
- Skills:
- Proficiency in computer literacy.
- Excellent verbal and written communication skills.
- Strong organizational skills.
- Good people skills, with the ability to interact with individuals from diverse backgrounds.
- Excellent telephone etiquette.
- Self-management and the ability to act with tact and discretion.
- Ability to analyze documents and situations effectively.
- Additional Qualities:
- Good grooming and presentation.
- Basic knowledge of financial administration.
Remuneration and Benefits
The Personal Assistant position offers an annual salary ranging from R 308,154 to R 362,994, depending on experience and qualifications (Salary Level 7). In addition to the base salary, employees are eligible for service benefits such as medical assistance, housing assistance, and pension fund contributions, in accordance with applicable prescripts or collective agreements.
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How to Apply
To apply for this Personal Assistant position with the Western Cape Police Ombudsman, please ensure that your application is submitted before the closing date on 14 April 2025. The application process will involve the following:
- Application Submission: Submit your application online via the Western Cape Government’s portal. Be sure to include all required documents, such as your qualifications, certificates, and proof of experience.
- Verification and Vetting: Shortlisted candidates will undergo a thorough verification process, which includes submitting documentation for verification purposes and criminal record vetting.
- Interview Process: Shortlisted candidates will be required to attend interviews and possibly complete practical assessments or competency tests to determine their suitability for the role.
- Reference Checks: By applying, you consent to the Western Cape Government contacting your previous employers for an employment reference. This reference check will cover areas such as disciplinary records and reasons for leaving previous positions.
Additional Information
If you have any technical difficulties during the online application process, you can contact the helpline at 086 137 0214 from 08:00 to 16:00, Monday to Friday. For other queries related to the position, contact Ms. G Isaacs at (021) 483 0669.
Please remember that late applications will not be considered, so be sure to submit your application on time.
The Personal Assistant role with the Western Cape Police Ombudsman is an excellent opportunity for anyone looking to build a career in the public sector. Working with the Ombudsman offers you a chance to be part of a team dedicated to improving community safety and police oversight. The position offers competitive remuneration, the chance to grow your career through skill development, and the satisfaction of contributing to a more just and safer community.