Are you looking to kick-start your career in retail while gaining valuable hands-on experience? If so, the Retail Change Internship at TFG (The Foschini Group) might just be the perfect opportunity for you. Based in various locations across South Africa, including Rustenburg, Brits, Upington, Diamond Pavillion, and Hazyview, this internship provides a platform for young, talented individuals to step into the world of retail and technology, all while contributing to the success of one of South Africa’s most iconic retailers.
Key Responsibilities
As a Retail Change Intern at TFG, your role will be multifaceted, with the primary responsibility being to facilitate digital adoption and system integration within various stores. Here are some key aspects of the job:
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- Supporting Digital Adoption: You will assist in the introduction and training of new systems, applications, and products across TFG stores. This involves working closely with employees to ensure that they are up-to-date with technological changes that improve store operations.
- On-the-Job Learning and Support: You will be directly involved in providing support to store teams, troubleshooting issues, and helping employees learn how to use new systems effectively. This includes guiding them through learning materials and assisting with any queries that arise.
- Facilitating Communication: As an intern, you will be encouraged to foster an environment of open dialogue among store staff. You will play a key role in breaking down communication barriers and ensuring that all employees feel empowered to embrace new systems and changes.
- Escalating Issues: If you come across any challenges or concerns regarding the implementation of new systems, you will be expected to escalate these to the relevant leadership teams. This ensures that any roadblocks are addressed swiftly and efficiently.
- Building Relationships: A significant part of the role is building strong relationships with store employees and field leadership teams. You will act as a key point of contact between TFG’s central team and individual stores, ensuring smooth communication about any system or operational changes.
- Training and Development: You will be responsible for completing online courses via TFG’s Learning platform, enhancing your own skills and knowledge while gaining the confidence to teach others. This self-learning aspect is an essential component of the internship, allowing you to grow both professionally and personally.
Requirements
To be considered for the Retail Change Internship, applicants must meet the following criteria:
- Retail-Related Qualification: Candidates must have a qualification related to the retail industry. This can include diplomas, certificates, or degrees in retail management, business studies, or similar fields.
- Unemployed: Applicants must currently be unemployed to qualify for the internship.
- Age: Applicants should be between the ages of 18 and 27 years.
- South African Citizenship: This opportunity is open to South African citizens only.
- Commitment to a 12-Month Internship: You must be able to commit to a full year of the internship programme.
- Ability to Learn and Transfer Knowledge: As part of the internship, you will be expected to learn new systems and technologies and transfer that knowledge to store employees. A willingness to self-learn and complete required courses on TFG’s Learning platform is essential.
- Passion for Retail Technology: A keen interest in retail technology systems and the desire to learn and solve challenges related to these systems is crucial for success in this role.
- Strong Communication and Leadership Skills: Effective communication is key to the role, as you will need to engage with staff members, lead training sessions, and assist in troubleshooting. Natural leadership abilities will be highly valued.
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Skills Required for Success
To excel as a Retail Change Intern, you should possess the following skills:
- Upbeat Attitude: A positive and enthusiastic attitude towards retail and technology will help you motivate others and contribute to the success of the internship programme.
- Proficiency with Computers: Since the role involves working with digital systems and applications, strong computer skills are a must.
- Strong Communication Abilities: You must be able to communicate effectively with people at all levels, explaining complex systems in a simple and engaging way.
- Natural Leadership Skills: Even though you will be working as an intern, you will still need to demonstrate leadership skills, especially when assisting others in learning new technologies.
- Strong Work Ethic: Dedication, responsibility, and a commitment to delivering quality results will make you stand out as a successful candidate.
- Customer-Centric: A passion for providing excellent customer service and improving the retail experience is essential.
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How to Apply
The Retail Change Internship positions are available in several locations across South Africa, including Rustenburg, Brits, Upington, Diamond Pavillion, and Hazyview.
To apply, visit TFG’s official careers page and submit your application.
- Ensure that you submit your most recent academic results as applications without these will not be considered.
- Short-listed candidates will be required to deliver a brief PowerPoint presentation as part of the interview process.
The Retail Change Internship Opportunities at TFG present a unique and exciting opportunity for young, motivated South Africans looking to break into the retail industry. By supporting digital adoption and system changes within TFG’s stores, you will not only gain valuable skills but also help shape the future of retail technology. If you’re passionate about retail, technology, and leadership, apply today and take the first step towards a rewarding career in retail with TFG.